At Chicken Vickenn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • Delivery Address

  • Payment Information (processed securely through third-party payment gateways; we do not store your card details)

  • Order History

  • Device Information, IP Address, Browser Type, and Cookies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate order confirmations and delivery updates.

  • Respond to customer inquiries and support requests.

  • Improve our website, products, and services.

  • Send promotional offers, discounts, and updates (only if you have opted in).

  • Prevent fraud and ensure website security.

  • Comply with legal and regulatory requirements.

3. Payment Information

All online payments are processed through trusted and secure payment gateway providers. Chicken Vickenn does not collect or store your debit card, credit card, UPI PIN, or banking credentials.

4. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance.

  • Remember your preferences.

  • Analyze website traffic.

  • Enhance your browsing experience.

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Delivery partners for order fulfillment.

  • Payment gateway providers for secure payment processing.

  • Technology and hosting service providers.

  • Government authorities if required by applicable law.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no method of internet transmission is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders.

  • Maintain business records.

  • Comply with legal obligations.

  • Resolve disputes and enforce our policies.

8. Your Rights

You may request to:

  • Access your personal information.

  • Correct inaccurate information.

  • Update your contact details.

  • Request deletion of your personal information, subject to applicable legal requirements.

To make such requests, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website after such updates constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on the Chicken Vickenn website.

By using the Chicken Vickenn website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.